Privacy policy
What we collect
We collect the information you give us to use the service: your name, email address, phone number, identity documents you upload for verification, bank account details you add, and your transaction history within the app.
Why we collect it
We use your information to run the service — to verify your identity, process deposits and withdrawals, prevent fraud, and comply with financial regulations that apply where we operate. We also use it to keep your account secure and to contact you about your account when needed.
What we don't do
We don't sell your personal information. We don't share it with third parties for their own marketing. We only share data with the providers required to move your money and verify identity — for example, the payment processors and verification services that make the service work — and only as much as they need.
How long we keep it
We keep records for as long as needed to run the service and to meet legal and regulatory requirements — which can mean several years for financial records. When we no longer need data, we delete or anonymise it.
Your rights
You can contact us to access, correct, or request deletion of your personal information, subject to legal and regulatory limits. Email us at privacy@crypto2nairang.com.
Security
We protect your data with encryption in transit and at rest, and we limit access to authorised staff. No system is perfectly secure, but we work to keep yours protected.
Changes
We may update this policy. If we make a material change, we'll let you know in the app before it takes effect.